Packing : 7 € per Box

Shipping : 30 € per Box

Cites : 0,50€ per piece

Heat Packs : 0,65€ per piece (during winter season)

DOA disputes and requests

Aiming to improve our services and efficiently process any DOA dispute with our suppliers, all demands must be made within 24 hours* including a picture containing all concerned references. After this time limit, no support will be accepted. Disputes regarding size should include a picture of the subject/subjects and must be sent within the day of the reception.

All demands must be sent to us via our request form and downloadable here:

Request form:

* Shrimp mortality must be declared the day of arrival. After this time limit, no support will be accepted.